ProActive Converged Technologies

Products & Services
Featured Offerings

ShoreTel is a leading provider of IP telephony solutions worldwide and well known for exceptional customer satisfaction.

ShoreTel's unique architectural approach to IP telephony delivers unmatched reliability, scalability and manageability, plus a user interface that sets the standard for ease-of-use.

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The UNIVERGE™ NEAX® 2000 IPS is a full-featured IP-based communications system. It provides pure voice-over-IP (VoIP) peer-to-peer connections across corporate local and wide area networks (LAN/WAN) and also supports time division switching (TDM).

Pure IP switching provides communications between IP Dterms and also provides CCIS network connections with other NEAX 2000 IPS systems. TDM switching provides for communication between legacy stations and trunks. Connections between IP Dterms / CCIS-over-IP and legacy stations / trunks are made via IP Pads, which convert packet-based voice/data to TDM-based voice / data and vice versa.

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The Panasonic DBS is a KEY/PBX telephone system that delivers the sophisticated technology and connectivity you need for advanced telecommunications. Designed for small to medium-sized business applications, the DBS provides a reliable, durable, and user-friendly telephone system with a dynamic array of station features, as well as system features and services for all your business needs.

The DBS is designed to grow with your business, offering seamless expansion capabilities for both software compatibility and hardware connectivity. Configurable for systems ranging from 1 to 192 ports, the DBS alleviates growing pains by making the number of ports transparent to the user, while maintaining the highest levels of performance and cost-efficiency. It also supports several layers of open architecture for future software-driven applications.

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Oaisys is a premiere developer of customer interaction solutions for small to medium size businesses and contact centers. Our expertise encompasses interactive voice response (IVR), intelligent call routing, digital call recording, desktop call control, screen pops, automatic call distribution (ACD), and customized software integration applications.

Oaisys' solutions integrate with various telephone systems to provide a communications solution that enables your company and employees to communicate quicker, easier, and more efficiently. ... More

Callware provides products for today’s business messaging needs-your messaging needs. Callware is committed to providing reliable and valuable messaging products designed to help your business succeed.

In a world where the line between communications and computing is disappearing, Callware helps you capitalize on the benefits of these two merging technologies by providing products that range from simple voice mail servers to sophisticated unified communications & messaging.

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Plantronics leads the office market with a broad range of communications products including high-quality, ergonomically designed headsets, amplifiers and telephone systems. Products range from the new CS50 that offers hands-free convenience and comfort to the classic best-selling headset of all time, the Supra design. Plantronics full line of professional and contact center headsets set the standard in sound quality, durability and all-day comfort.

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TASKE Contact provides detailed insight into your company's communications. Easily see how many callers are waiting on hold, how long they've been waiting, how many employees are on calls and much more. You can also take a look back at call activity from another time to see what was going on during a specific event.

TASKE's reporting features allow you to instantly view and print vital communication performance data. Meanwhile, employees can see real-time information on call volume straight from their computer screen or on a reader board. Sophisticated forecasting and traffic utilities ensure you have enough employees available to take calls.

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