Options to Meet Your Needs and Your Budget
ProActive is a premier professional telecommunications company delivering high quality support and information technology solutions to our customers.
We offer a wide variety of response packages to meet your needs. Routine response time is within twenty-four (24) hours. Service is provided 24 hours a day, seven days a week, 365 days a year. You make the decision between what is an emergency and what is not. We trust your judgment.
Moves, adds and changes are scheduled on an as-needed basis. Many adds or changes can be done in a single day. We make every effort to meet your time frame requirements.
After the product warranty expires, you may enter into a Service contract. During the duration of the Service Contract, we offer on-site training. We provide a verity of Service contracts, which cover all parts and labor pertaining to normal failures. These options provide access to service on a 24 hour a day basis, seven days a week.
Check out our new On-Line Library for answers to the most frequently asked questions.